Shipping & Returns

 

SHIPPING

Free Shipping on Pre-orders: Enjoy free shipping on all apparel pre-orders. Secure your favorite items today with deliveries scheduled for September 2024, making it easier and more affordable to get the products you love.

 

RETURNS

We aim for complete satisfaction with every purchase. However, if you need to make a return, we've streamlined the process to be as customer-friendly as possible.

Returns Policy:

• 90 Day Return Window: Take your time to ensure your purchase meets your expectations. You have 90 days from the date of recieving your pre-order to initiate a return, giving you plenty of time to decide if your item is right for you.
• Zero Re-Stocking Fee: We waive any restocking charges, so you can return your items without additional costs.
• Return Shipping: Return shipping is not covered. A $15 fee will apply for a pre-paid shipping label.
• Size Guarantee: Enjoy 1 free exchange per order. We provide a prepaid return shipping label and cover the cost of shipping the new item to you for the first exchange.

Condition for Return/Exchange:

• To be eligible for a return or exchange, products must be sent back in their original condition: unworn, unwashed, with all tags attached, and in the original packaging.

 

If you have any questions about the returns/exchange process, please contact us at hello@xpandlaces.com